SHIPPING & RETURNS
SHIPPING POLICY
Once an order is placed it cannot be canceled. Please allow 1-2 business days for order processing and verification. Our snowglobe tumblers processing timeframe is 3 weeks! Our regular items processing timeframe is 2 to 3 business days. We are not responsible for any lost, stolen, or damaged shipments. We cannot and will not change or intercept a package to alter the delivery. We will only ship to the address provided at checkout.
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USPS shipping is used, during checkout, it will give you an estimated time when your package will arrive, which usually is 3 to 4 business days.
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Unfortunately sometimes, once shipped, packages go missing or are marked as delivered, yet you have not received them. In this case, you should contact USPS and file a lost or stolen package claim at 800-275-8777 or visit them online at USPS Claims.
RETURN & EXCHANGE POLICY
All sales are final. No returns and exchanges. Please contact our support department with any order concerns and we will do our best to accommodate your requests.
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